Dignity
Every client is treated with respect and individual worth.
Our Mission
Care That Protects Independence and Dignity
Universal Home Care Agency Inc delivers compassionate, personalized, and professional in-home support that helps seniors and individuals recovering from medical procedures live with dignity, independence, and safety.
Our VisionA Trusted Leader in In-Home Care
To be a trusted leader in in-home care by building customized care plans that promote client independence and safety, hiring and retaining highly qualified and empathetic caregivers through rigorous screening standards, and using modern family communication tools to keep loved ones informed with real-time updates.
Our Core Values
What Guides Every Visit
Six commitments shape how our caregivers show up for every client and family, every time.
Independence
Care plans built to support clients living safely and confidently in their own homes.
Safety
Rigorous caregiver screening and training standards protect clients at every step.
Integrity
Honest, transparent communication with every client and family.
Compassion
A client-first mindset in every interaction.
Excellence
Professionalism and consistent, reliable service delivery.
Recovery Support
Steady Support After a Hospital Stay or Procedure
Coming home after surgery or a medical procedure brings its own needs. That includes help moving around safely, staying on schedule with medications, and having someone present during the first fragile days of recovery.
Our caregivers work alongside your medical team's instructions, so recovery happens at home, on your schedule, without sacrificing safety.
See how we support recovery at home
Leadership
Meet Our Co-Founders
Clinical expertise and business stewardship, working side by side.
Erika Olaverria
Co-Founder, Clinical and Care LeadershipErika brings over a decade of certified nursing assistant experience, with a background in patient advocacy and case management across nursing homes, home care, and dialysis clinics.
Shevalin Grant
Co-Founder and Stakeholder, Business LeadershipShevalin brings over a decade of experience in financial services, with a career built on helping individuals and businesses navigate their goals with confidence and clarity, strong client relationship management, and a track record of delivering personalized, results-driven solutions.
Together, the co-founders combine hands-on clinical expertise with sound business stewardship, pairing quality of care with operational strength.
Board members, department leads, and additional staff roles will be
introduced here as our care team grows.
Ready to Talk About Care?
Take the first step with a free conversation about your family's care needs. No obligation, just honest guidance from people who've done this work.
Request Your Free Assessment